Q1: Are you a manufacturer or trading company? A1: A company integrated with industry and trade. Q2: What about the shipping methods? "A2: For urgent order and light weight, you can choose the following express: UPS, FedEx, TNT, DHL, EMS. For heavy weight, you can choose to deliver the goods by air or by sea to save cost." Q3: What about the payment methods? "A3: We accept T/T, L/C for big amount, and for small amount, you can pay us by Paypal, Western Union, Moneygram, Escrow and etc." Q4: How much does it cost to ship to my country? A4: It depends on seasons. Fee is different in different in different seasons. You can consult us at all times. Q5: What's your delivery time? A5: Usually we produce within 5-30 days after the payment /confirm/ied. Q6: Can I print our logo/barcode/unique QR code/series number on your products? "A6: Yes, of course." Q7: Can I order some sample for our testing? "A7: Normally, sample is free. But as for special samples, it needs some expense." Q8: Can you customize my products in special shape? "A8: Yes, we can offer OEM and ODM." Q9: How can you make sure we will receive the products with high quality? "A9: Our QC team will inspect each batch of products before delivery and all the raw material we use eco-friendly material and meet EU standard and US uniform, we have certificates of CE, ROSH, REACH, LFGB." Q10: What is your MOQ?? "A10:We accetp smaller order,please feel free to contact us." Q11:Can I get samples? "A11: Sure. If you need samples with your design, no prblem, we can do that. If you have no account for express, we can use our account, it takes about 3-7 days." Q12: How long is the sample lead time? "A12:Fo exitin samples, it take 2-3 days, if your own designs, about 3-15 days.Anyway ,we will response fast to your request." Q13:What farmat fo the file do you need if I want my own design? "A123: We have our own designer ,so had better provide AI, CRD ,PSD ,PDF or JPG ect. " Q14.What is your shipping port? "A: XiaMen, ShangHai or NingBo." |